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Privacy Policy

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This Privacy Policy governs the manner in which Vyugam Sustainability & Business Consulting Inc., operating under the business name Climate Wave Coffee, collects, uses, maintains, and discloses information collected from users (each, a "User") of the www.climatewave.coffee website ("Website"). This Privacy Policy applies to the Website and all products and services offered by Vyugam Sustainability & Business Consulting Inc.

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Types of Information Collected

We receive, collect, and store any information you enter on our website or provide to us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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How Information is Collected

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only.

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Purpose of Collection

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

  • To comply with any applicable laws and regulations.

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Data Sharing

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

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All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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User Communication

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

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Cookie Settings

The following links explain how to access cookie settings in various browsers:

  • Cookie settings in Firefox: [link]

  • Cookie settings in Internet Explorer: [link]

  • Cookie settings in Google Chrome: [link]

  • Cookie settings in Safari (OS X): [link]

  • Cookie settings in Safari (iOS): [link]

  • Cookie settings in Android: [link]

To opt out of being tracked by Google Analytics across all websites, visit this link: [Google Analytics opt-out link].

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Policy Changes

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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Contact Information

If you have any questions or concerns about our Privacy Policy, please contact us at leadthechange@climatewave.coffee.

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